Magento 2 FAQ User Guide

  • admin admin |
  •    19 Aug, 2023  |
Magento 2 FAQ User Guide

Customers can use the Scriptzol Magento 2 FAQ extension to search for common questions, ask questions, and obtain answers on the FAQ lists.


  • Single click for enable/disable module
  • Allow admin to add FAQ category
  • Allow admin to add FAQ questions based on category
  • Displaying questions on frontend categorywise
  • Enable / Disable showing Faq link on the footer
  • FAQ Instant Search
  • SEO-friendly FAQ sections
  • 24/7 Support
  • 30 Days Free Support
  • Our Extensions are Easy Installation & Configuration
  • Our Codes are reusability
  • Our Extensions are Safe & Secure
  • Admin can enable/disable all facilities

Installation Steps

Buyers will get a Zip file, they have to unzip / extract the file to their system. The uncompressed folder will have a folder called Scriptzol and you need to transfer the Scriptzol folder to your Magento 2 root directory /app/code/.

Extension Upload ftp

After the successful transfer, buyers have to run the following commands in the Magento 2 root directory with the help of terminal.

  • php bin/magento setup:upgrade
  • php bin/magento setup:di:compile
  • php bin/magento setup:static-content:deploy

After the commands running successfully, need to flush the cache in admin panel.

flush cache

cache Flush

Installation steps done.

Configuration Steps

Multiple Languages

To configure in multiple languages, Under Store > Configuration > General > Locale in admin panel, select the language which needed.

Translation of Languages

For translation of the content in the module, In the app/code/Scriptzol/Faq/i18n” folder, need to add the file. To add a file for specific language, for eg.arabic for Saudi Arabia, ar_SA.csv is the file name format.

Magento Faq Language File

The file content should be like the below screenshot.

Magento Faq Language File Edit

Left side of the column is the original content, right side contains translations.

The file content should be like the below screenshot.

Magento Faq Language File Edit Columns

General Configuration

The general configuration is used to enable / disable the module.

Magento 2 Faq General Configuration

Set title

Admin can set the title text.

Magento 2 Faq Title Configuration

Add link to footer

Admin can add or remove faq link from footer

Magento 2 Faq Footer Link Configuration


Admin can add faq categories.

Magento 2 Faq categories


Admin can add faq questions

Magento 2 Faq questions


Based on categories and questions, the faq content will be shown on this page.

Magento 2 Faq frontend

We hope this guide helped for configuration successfully. Please feel free to contact us.

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Buy Now: Magento 2 FAQ

Contact Us: Contact Support Team

License: License Agreement


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